Working with us
Clear processes. Clear responsibilities.
You know what we do, what it costs and who is responsible. Nothing depends on memory or chance.
Step 1
Get in touch
Tell us about your property and what you need. We’ll talk through your situation and answer your questions.
Step 2
We visit
We see the property in person and agree what it needs.
Step 3
Clear agreement
Fees, services and responsibilities are set out clearly in one agreement.
Step 4
We take it from there
Keys handed over. We become your local point of accountability.
After that
What you can expect, depending on your service.
Property Care
- What we do
- Inspections, pool and garden, maintenance and repairs, checked rather than assumed.
- How you hear from us
- Directly, when something needs your attention. No dashboard to check.
- Each month
- One invoice: the fixed fee, plus any costs passed on at cost.
Rental Management
- What we do
- Everything in Property Care, plus pricing, bookings, guests and turnovers.
- How you hear from us
- Your owner portal, open any time, with performance and documents.
- Each month
- A full statement of revenue, costs and fees, and one invoice.
If something happens, you hear it from us.
What happened, what it means and what should be done. Small issues are simply handled; anything larger is agreed with you before work starts.
Ready to talk?
Tell us about your property and we'll take it from there.